Legal
Privacy Policy
CREaSOLVE AG takes the protection of your personal data seriously. This privacy policy explains what data we collect when you visit our website, how we use it, and the rights you have. We process personal data exclusively within the framework of Swiss data protection law.
Scope
This privacy policy applies to the website of CREaSOLVE AG. It informs users about the nature, scope, and purpose of the collection and use of personal data by CREaSOLVE AG as the operator of this website. We reserve the right to adjust this privacy policy at any time so that it always meets current legal requirements.
Security principles
We have put technical and organisational measures in place to protect the data of our employees, customers, and suppliers against loss, misuse, and unauthorised access. We review our security standards together with security specialists on an ongoing basis and adapt them to the current state of the art.
Access data and server log files
Each time our website is accessed, your browser automatically transmits certain access data, which we store in server log files. This includes the name of the page accessed, the file, the date and time of access, the volume of data transferred, a notification of successful access, the browser type and version, your operating system, the referrer URL, and the requesting IP address. We evaluate this data for statistical purposes only and cannot draw any conclusions about individual persons from it. The log files are deleted after evaluation.
Personal data
Personal data is any information that relates to an identified or identifiable person, such as name, email address, or telephone number. We only collect, process, and use personal data where the law permits it or where you have given your consent. When we enter into a contractual relationship, we limit the collection to the data required for that purpose. Public authorities may request information from us where the law obliges us to provide it, for example for the purpose of criminal prosecution.
Usage data
We process personal data where it is necessary to enable you to use our services and to bill for them. We only use this data for the stated purposes. To handle orders, support requests, and billing, we may pass the data required for these tasks, such as address, contract, and payment details, to internal departments or to external service providers.
Form data
When you use a form on our website, we collect the data you enter in order to process your request. The specific data collected depends on the respective form. If you subscribe to our newsletter, we store your details in order to send you information about our products and events through the contact channel you have chosen.
Contact
If you contact us through a contact form or by email, we store the details you provide so that we can process your enquiry and answer any follow up questions. We do not pass this data on to third parties without your consent.
Third party content
Our website may include content from third parties, such as videos from YouTube, maps from Google Maps, or RSS feeds. Displaying this content requires your IP address to be transmitted to the respective provider, as the content cannot otherwise be delivered to your browser. We have no influence on whether these providers store your IP address, for example for statistical purposes.
Cookies
We use cookies to make our website more user friendly and to analyse how it is used. Cookies are small text files that are stored on your device. You can decide for yourself which types of cookies you allow and can change your choice at any time. Please note that restricting cookies may limit the functionality of our website.
Registration
Where our website offers the option to register, we use the data you provide during registration to give you access to the corresponding services. We may inform you by email about changes that are relevant to the service, such as changes to its scope or to technical requirements.
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies to help analyse how you use the website. IP anonymisation is active on this website, so your IP address is shortened by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area before being transmitted. The information generated is usually transferred to and stored by Google on servers in the USA. You can prevent the collection of this data by installing the browser add on provided by Google or by using the opt out option.
Contact
If you have questions about this privacy policy or the processing of your data, please contact us: